Order Return

Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

What items are returnable?

  • Within 7 days of receipt of your shipment
  • In original condition
  • In the original packaging
  • Must have all original brand tag and accessories with the product

 

What items are non-refundable?

  • Free gifts or promotional items

 

Are there any charges for return?

  • There is no charges for return
  • Original shipping charges is non-refundable

 

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed within 3 business day. Refund can be made either in Paytm Account or your Bank Account. In case of bank account remmittance, you are required to send cancelled cheque copy to contact@faretokids.com with your order number in the subject line.

Still have questions? Email us at contact@faretokids.com with your full name, order number and we will get back to you shortly.